Kerala became the first state in India to introduce a faceless GST adjudication pilot project starting August 1, 2025.
This system eliminates direct interaction between taxpayers and GST officials, with all dispute resolution and adjudication procedures handled digitally via online platforms.
Key features of faceless GST project :
- The pilot began in the Pathanamthitta and Idukki districts.
- All stages, from issuing show cause notices to hearings and final orders, are conducted online.
- Taxpayers submit responses and documents through the GST common portal. Physical visits to GST offices are not required..
- The primary goals are to enhance transparency, ensure impartiality, reduce discretionary actions, and improve efficiency by minimizing human intervention.
- The system supports India’s broader move to digitize tax administration, following central-level faceless income tax mechanisms, visit here…
The faceless GST system aligns with Kerala’s aim to modernize tax administration and serve as a benchmark for other states considering similar reforms , to read more valuable state news click here www.eminentnews.com
